We charge your card on file once the order is ready for delivery. Don’t worry, your information is kept confidential with us and you have access to your past invoices as well. All of our payments are handled by Stripe.
HOW WILL I KNOW HOW MUCH MY ORDER IS?holos2017-11-08T17:44:33+00:00
Although we only charge your card on file after your clothes are returned, we understand that waiting that long just to see a receipt doesn’t make much sense. That’s why we send you a receipt with your order total within 2-5 hours of your order being picked up. That way you’ll know what the order total is before we charge anything to your card.
IS THERE A MINIMUM ORDER?holos2017-11-30T17:17:43+00:00
Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Make sure to let us know in the ‘Pickup’ notes so we know we have our approval. For deliveries we prefer that you (or your roommate) be home or have a doorman in your building for us to leave the clothes with.
DOES ECOHANGER CLEANERS OFFER ALTERATIONS?holos2017-11-08T17:47:16+00:00
Whether it’s the heel or the sole, our experts will give your shoes back the luster it has been longing for. So next time you are thinking about throwing away a pair, send it to us for a quick fix, you will be glad you did.